Helpdesk Support

Alpha & Omega: Your Reliable IT Help Desk Partner for Busy Businesses

Is your small business struggling to keep up with everyday IT issues, or is your large corporation overwhelmed by a constant stream of support requests? Alpha & Omega Computer Consultants Inc. offers comprehensive Help Desk support services designed to streamline IT troubleshooting and maximize productivity for businesses of all sizes.L

At Alpha & Omega, we understand the importance of clear communication. Our Help Desk team provides timely updates on the status of support requests and keeps you informed throughout the resolution process.L

Don’t let IT headaches slow down your business. Contact Alpha & Omega today and experience the peace of mind and efficiency that comes with reliable Help Desk support.

In every aspect, you can expect us to

Act With Integrity

Above all things, we be honest, transparent, and do right by our clients and the wider community.

Demonstrate Grit

We never make excuses, we work hard and push through, no matter what. We use set-backs to grow.

Dig Deep

We seek out the root cause of issues, we make problems go away instead of re-appear. We constantly learn and explore.

Be Dependable

We carry our responsibilities with pride. We show up for our clients and each other daily.

Always Adapt

Change is what we do; we roll with the punches and transform change into advantage.

Take Initiative

We step up for our clients and each other. We find chances to go the extra mile, cultivating comradery and respect.

Explore our related services

Standards & Compliance Alignment

We ensure your network meets our rigorous standards for performance and security, also working to ensure compliance with your industry, no matter what it is.

After-Hours Support

When emergencies strike outside of typical working days and hours, we’ll always be there to take your call and help you to resolve the situation promptly.

Network Management

We’ll take care of monitoring, maintaining and removing vulnerabilities from your network, powering better performance while ensuring security.

Cyber Security

We deploy tools that secure your devices, network, and data from cyber threats. These tools monitor your IT environment for threats and prevent prying eyes from compromising you and your customers.

vCIO
Services

Every quarter, your dedicated vCIO will sit down with you and discuss the status and opportunities of your IT environment, and how tech can empower your wider goals.

User
Training

We offer cyber security awareness training for your users so they can work safely. alongside training for other IT tools such as Microsoft 365 so that your team can get the best from their tech.

Email Administration

We’ll take care of managing your emailing domain, accounts, data and ensuring your emails are secure; so you can focus on what you do best.

Let’s Talk Tech, Without The Bits And Bytes

Have a goal or challenge on your mind that tech could help with but feeling stuck? We’ll gladly help you get the answers you need and take your next steps. Book a virtual coffee with our team today; we’ll gladly answer your questions and give you actionable insights, without the technobabble; no sales, just real value and real relationships.